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Above Average Computers

PC repair, troubleshooting, and virus removal
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How to Remove Viruses:
A Step-by-Step Guide for Non-Nerds


PDF Version (FREE)
Click below to open this 21-page, full-color guide to virus removal, specially designed for people, not nerds.  Choose the one appropriate for your version of Windows, then save it to your computer. 
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(Note:  We recommend viewing the guide from a PC other than the one you need to repair, since several reboots will be required. Alternatively you may want to print the instructions first, or order the printed version.  Adobe Reader, which is available for download at no cost, is required to open the PDF version.)

Prefer a printed guide?  Click here.

Still have questions?  See How to Remove Viruses Guide FAQ.



Warning and Disclaimer

Every effort has been made to make these documents as complete and accurate as possible, but no warranty or fitness is implied.  The information provided is on an “as is” basis. The author and publisher shall have neither liability nor responsibility to any person or entity with respect to any loss or damages arising from the information contained in this document.